Privacy Policy

1. Scope

This policy applies to personal information collected when you visit the NightGrid website, submit an enquiry, or otherwise communicate with us through the website. It does not replace the privacy terms in any separate customer, supplier, or employment agreement.

2. Information we may collect

Depending on how you use the website, we may collect:

• Contact information, such as your name, email address, telephone number, job title, and organisation.
• Enquiry details and information you choose to provide when requesting a security review.
• Technical information, such as IP address, device and browser type, referring pages, and website usage data.

3. How we use information

We may use personal information to respond to enquiries, provide requested information, assess potential service needs, maintain website security, improve website performance, and meet legal or regulatory obligations. We do not use website enquiries to make solely automated decisions with legal or similarly significant effects.

4. Legal bases

Where applicable law requires a legal basis, NightGrid processes personal information to take steps requested by you, for its legitimate interests in operating and securing its business, to comply with legal obligations, or with your consent where consent is required.

5. Sharing and service providers

We may share information with trusted service providers that support website hosting, security, analytics, communications, and professional advice. Those parties may process information only for authorised purposes and subject to appropriate contractual or legal safeguards.

6. International transfers

Information may be processed in countries other than the country where it was collected. When required, NightGrid will use appropriate safeguards for international transfers, such as contractual protections or another lawful transfer mechanism.

7. Retention and security

We retain information only for as long as necessary for the purposes described here, including legal, accounting, and security requirements. We use reasonable administrative, technical, and organisational safeguards; however, no internet transmission or storage method can be guaranteed completely secure.

8. Your rights

Depending on your location, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information. You may also have a right to data portability or to withdraw consent. We may need to verify your identity before acting on a request.

9. Cookies

NightGrid may use cookies or similar technologies needed to operate and secure the website and, where enabled, to understand website usage. Your browser settings may allow you to manage cookies; disabling them may affect website functionality.

10. Contact and updates

For privacy questions or requests, contact us at privacy@nightgrid.tech. We may update this policy periodically and will post the revised version on this page.